Shipping & Returns
Shipping Information
- — Free worldwide shipping on all orders.
- — All customs and duties are covered by us — no surprise fees at delivery.
- — Orders are prepared and shipped within 1-2 business days.
- — Delivery time is 5-15 business days depending on your location.
- — Tracking number is sent via email with order confirmation.
Return Policy
- — You have the right to return within 14 days of delivery.
- — Product must be unused, in original packaging, and undamaged.
- — Return shipping costs are borne by the buyer.
- — Refund is processed within 5-7 business days after return is accepted.
- — Custom orders and personalized products are not eligible for returns.
Damage & Loss
- — Damages during shipping must be reported within 24 hours.
- — Send photos of damaged products to support@bohemrug.com.
- — Free replacement or full refund in case of damage.
For questions
destek@bohemrug.com · +90 (212) 000 00 00
Weekdays 09:00 – 18:00